Cookie Policy

Cookies are small text files placed on your device when you visit a website. They allow the website to recognize your device, remember your preferences, and provide a better user experience. Cookies may be "session cookies" (deleted when you close your browser) or "persistent cookies" (remain on your device for a set period).

We also use similar technologies such as local storage and session storage to store data on your device for platform functionality.

First-party cookies are set directly by Metanoia Training and Consulting (operator of PassMaster at metanoiatraining.com). These are used for authentication, session management, and platform preferences.

Third-party cookies may be set by our service providers, including:

• Paddle — our payment processor, for checkout and fraud prevention
• Analytics providers — to help us understand platform usage (only with your consent)

3.1 Strictly Necessary Cookies

These cookies are essential for PassMaster to function. They include:

• Session cookies — maintain your login state across pages
• CSRF protection tokens — protect against cross-site request forgery attacks
• Subscription state — verify your access to paid exam simulators
• Language preference — remember your Arabic/English selection

You cannot opt out of strictly necessary cookies as the platform cannot function without them.

3.2 Performance and Analytics Cookies

These cookies help us understand how users interact with PassMaster — which pages are visited, how long users spend on exam simulators, and where errors occur. This data is aggregated and anonymized.

We only set analytics cookies with your explicit consent via our cookie consent banner.

3.3 Functional / Preference Cookies

These cookies remember your choices to provide a personalized experience:

• Language preference (Arabic / English)
• Exam timer preferences
• Cookie consent choices

3.4 Payment Processing Cookies (Paddle)

When you initiate a subscription purchase, Paddle (our payment processor) may set cookies on their checkout pages for fraud detection, session management, and payment security. These are governed by Paddle's Privacy Policy .

You have several options to control cookies:

• Cookie consent banner — when you first visit PassMaster, you can accept or decline non-essential cookies
• Browser settings — most browsers allow you to view, block, or delete cookies. Note that blocking essential cookies will prevent you from logging in or using the exam simulator
• Opt-out tools — for analytics cookies, you may use browser extensions or your browser's "Do Not Track" setting

To manage cookies in your browser:

• Chrome: Settings → Privacy and Security → Cookies
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and Site Permissions

Some browsers include a "Do Not Track" (DNT) feature. PassMaster currently does not respond to DNT signals, but we honor your explicit cookie consent choices made through our consent banner.

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

If you have questions about our use of cookies, please contact us:

• Email: [email protected]
• Address: Fayyad Al Assaf Complex, Wasfi Al Tal St 169, Amman Um el-Summaq, Jordan
• Phone: +962 798 500 285

See also our Privacy Policy and Terms & Conditions.